Payroll is unforgiving work. Employees expect to be paid correctly and on time, every cycle, and errors, whether in leave balances, superannuation or Single Touch Payroll reporting, create disproportionate amounts of client frustration relative to the size of the mistake.
Our payroll specialists take on this processing on your firm's behalf, managing pay runs, reconciliations and compliance reporting across weekly, fortnightly and monthly cycles, so client payroll runs smoothly without consuming disproportionate internal staff time.
Payroll is one of the few compliance areas clients notice immediately when something goes wrong, because it affects their own staff directly. Firms that keep payroll accurate and on schedule protect one of their most visible client relationships, while firms managing payroll manually across many clients often find it absorbs far more staff time than its complexity alone would suggest.
Onboarding usually starts with mapping each client's specific pay cycle, award conditions and existing payroll setup, so processing can begin without disruption to employees who are used to being paid on a certain day, in a certain way. Once that mapping is complete, ongoing pay runs follow the same reliable schedule every cycle.
This service suits firms managing payroll processing for multiple clients, particularly where the number of pay cycles and entities has grown beyond what existing staff can comfortably manage. It also fits firms wanting to offer payroll as a formal service line without dedicating a specific in-house payroll officer.
Payroll processing rewards consistency more than almost any other compliance task, the same employee needs to be paid correctly every single cycle. We build that consistency in through structured processes for each client rather than treating every pay run as a one-off task, which is where errors tend to creep in with ad hoc processing.
Weekly, fortnightly and monthly cycles across different clients create a constant processing calendar. We track each client's specific cycle and deadlines.
STP reporting needs to be accurate and submitted on time with every pay run. We build STP compliance into our standard processing workflow.
Super calculations need to be correct against current rates and each employee's specific arrangement. We reconcile these as part of every pay run.
We learn your firm's goals and requirements.
We match a professional to your needs.
Your team member works inside your systems.
Ongoing reviews keep delivery on track.
Capacity grows as your firm grows.